FINAL MILE HOME DELIVERY
When dealing with home delivery, the customer expects first-class service throughout the transaction. From the decision process, through purchase and final delivery, your customers want to know you are there to support and help them at all times.
Ultimate Logistics will extend your brand's image to your customer's front door, inside their home, and to their room of choice. We will treat your customers are they are our very own. We will contact your customer ahead of time to schedule a delivery appointment that is convenient and flexible for them. Upon arrival, we will unpack, perform some light assembly, and, of course, we include debris removal. In addition, you can rest assured that all of our fully-trained drivers and technicians are background-checked.
Final Mile Delivery Services
You have taken the care to ensure your customers have made the correct decision with their purchase. However, when it comes to delivering high-ticket items, such as furniture, AV gear, or fitness equipment, to a customer's home, they expect their white glove delivery to be on time and their purchase to be treated with care. As the last link of the supply chain, we take the is responsibility very seriously.
Ultimate Logistics Offers a Wide Variety of Service Options for Your Customers
Home deliveries can be a very tricky business. It is more than just dropping off the packages and leaving. We are very interested in the customer's experience, and we promise to represent your business with the highest possible standards. As such, we offer a wide variety of logistics and home delivery services for you and your customers. These services include:
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Threshold Delivery, including light assembly and installation
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Scheduled Deliveries. We will call your customer in advance to verify the delivery location and schedule the delivery for the time most convenient for your customer.
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Delivery to the customer's room of choice. In most home deliveries, it is not enough to bring a package to the front door. Customers will not be able to move the large, heavy, or awkward boxes on their own. So instead, we will deliver the packages to the room of their choice taking care not to damage or scratch doors, floors, railings, or handrails. As a result, we leave your customer's home in the same or better condition as we found it!
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Dunnage Removal. We would never leave packing material behind for the customer. However, packing material can be heavy, cumbersome, and even dangerous. Therefore, we remove and dispose of the packing material.
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Old Unit removal services are also offered. For example, sometimes people want to hand down or repurpose an old couch or an old treadmill. Often, the customer wants us to remove the old unit so they don't have the hassle of having to deal with their local sanitation department.
At Ultimate Logistics, our drivers are uniformed and bonded for your customer's comfort and safety. Our drivers and field supervisors are all fully trained and have the expertise you require. They are also dedicated to the customer experience. We also have 24/7 customer service support with dedicated support teams.
Our Advanced Technology Brings Added-Value to the Home Delivery Experience
Technology is an essential part of our business. All Ultimate Logistics couriers, drivers, and technicians are equipped with the latest tracking and dispatching hardware and software available. Our technology ensures you that your package gets delivered on time, every time.
An essential part of our White Glove Home Delivery service is to keep you and your customers informed about the whereabouts of their products every step of the way. Our technology helps you do that.
Contact Ultimate Logistics
Contact us today. We welcome the opportunity to speak with you about your business and how we can be your single source logistics and "final mile" shipping provider.
